King's Telemessaging provides a fully customizable range of live operator and automated systems so you can create the service that's a perfect fit for your business, and your budget. Custom rate packages are available, and as your business grows, you can change your rate with just a phone call. At King's, we never require our clients to sign long-term contracts. All of our customers continue to use our services because they're happy, not because they're contractually obligated to us.
- Live Operator Services
- Enhanced Voicemail Systems
- Inbound Order Entry
- Time-Critical and Emergency Response Dispatching
- Message Delivery and Retrieval Options
- About ATSI Certification
Our telereceptionists are on duty 24 hours a day, 7 days a week, 365 days a year. In case of electrical outages, we have a battery backup in place, supplemented by a natural gas generator. You can rest assured that day or night, rain or shine, your important calls will be answered.
Live Operator Services (top)
In January of 2010, Consumer Reports magazine reported that, on average, on a scale of 1 to 10, people ranked "difficulty reaching a human when you call about a service" an 8.6 in annoyance - the second most irritating item on the list of "top gripes" among Americans. It seems that in this world of technology, many people just want to hear a REAL human voice. Our advanced system allows our operators to have information about your business at their fingertips, giving your callers the answers they need, without neccessitating complicated phone trees. Our live operators are also able to obtain statistical information from your callers regarding things like where they're from or how they heard about your business. And because your calls will be screened by a live person, you're able to conduct your business (and your life) knowing that the truly urgent calls will get through to you immediately, while complete and accurate routine messages will be waiting for you at your convenience.
In January of 2010, Consumer Reports magazine reported that, on average, on a scale of 1 to 10, people ranked "difficulty reaching a human when you call about a service" an 8.6 in annoyance - the second most irritating item on the list of "top gripes" among Americans. It seems that in this world of technology, many people just want to hear a REAL human voice. Our advanced system allows our operators to have information about your business at their fingertips, giving your callers the answers they need, without neccessitating complicated phone trees. Our live operators are also able to obtain statistical information from your callers regarding things like where they're from or how they heard about your business. And because your calls will be screened by a live person, you're able to conduct your business (and your life) knowing that the truly urgent calls will get through to you immediately, while complete and accurate routine messages will be waiting for you at your convenience.
Enhanced Voicemail Systems (top)
You can utilize our voicemail system, either by itself or in addition to live operator service, as a cost-effective method of offering your callers a way to leave routine messages or obtain the information they need. Call pre-screening is also available using our voicemail system, so that your callers can choose to leave a message, or transfer to a live operator for emergencies or urgent calls.
You can utilize our voicemail system, either by itself or in addition to live operator service, as a cost-effective method of offering your callers a way to leave routine messages or obtain the information they need. Call pre-screening is also available using our voicemail system, so that your callers can choose to leave a message, or transfer to a live operator for emergencies or urgent calls.
Inbound Order Entry (top)
We use the very latest in order-entry technology, and are able to support inquiries from web sites, print ads, radio or TV commercials, and various special promotion projects. Our operators have the very best training to provide a pleasant shopping experience that will not only encourage repeat customers, but will also prompt them to tell one friend, who will tell another, and another - creating expotential growth for your business. We can set up an order form in-house for our operators to use, or, they can enter orders on your website; so your catalog, order form, and inventory are managed in just one place, YOUR website.
We use the very latest in order-entry technology, and are able to support inquiries from web sites, print ads, radio or TV commercials, and various special promotion projects. Our operators have the very best training to provide a pleasant shopping experience that will not only encourage repeat customers, but will also prompt them to tell one friend, who will tell another, and another - creating expotential growth for your business. We can set up an order form in-house for our operators to use, or, they can enter orders on your website; so your catalog, order form, and inventory are managed in just one place, YOUR website.
Time-Critical and Emergency Response Dispatch (top)
From over 50 years over working hand-in-hand with the medical community, everything we do is based around getting important information into the hands of the person that needs it with as little lag time as possible. Because of this, King's is uniquely suited to receive and dispatch time-critical messages for a wide variety of industries, for everything from oilfield alarms to daily wakeup calls.
From over 50 years over working hand-in-hand with the medical community, everything we do is based around getting important information into the hands of the person that needs it with as little lag time as possible. Because of this, King's is uniquely suited to receive and dispatch time-critical messages for a wide variety of industries, for everything from oilfield alarms to daily wakeup calls.
Message Retrieval and Delivery (top)
With King's, you choose what's best, from our wide range of message delivery options. In addition to calling you and verbally delivering your messages, we can send full text messages to your fax, e-mail, cell phone, pager, or PDA. We also offer a secure online message retrieval center, so you can pick up your messages at any time, from any computer with an internet connection. You can even use us as a live call-screening service, and have us connect ("patch") your urgent callers directly to you. Also of note is our daily 'recap' service, where we can fax or e-mail a copy of all your calls for you to review or keep on file.
With King's, you choose what's best, from our wide range of message delivery options. In addition to calling you and verbally delivering your messages, we can send full text messages to your fax, e-mail, cell phone, pager, or PDA. We also offer a secure online message retrieval center, so you can pick up your messages at any time, from any computer with an internet connection. You can even use us as a live call-screening service, and have us connect ("patch") your urgent callers directly to you. Also of note is our daily 'recap' service, where we can fax or e-mail a copy of all your calls for you to review or keep on file.
About ATSI Certification (top)
Being a member of ATSI (Association of Teleservices International) ensures that our service is held to the very highest standards for promptness and professionalism, and our standardized operator training ensures your callers receive consistent service, 24 hours a day, 7 days a week.
Being a member of ATSI (Association of Teleservices International) ensures that our service is held to the very highest standards for promptness and professionalism, and our standardized operator training ensures your callers receive consistent service, 24 hours a day, 7 days a week.
